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                                       Plexum Data Terms of Service

Effective Date: 28/01/2025

Terms of Service

These Terms of Service outline the rules for using this website (https://www.plexumdata.com) and the associated software and services provided (collectively referred to as the “Service”). By accessing or utilizing this website, you agree to comply with all the terms and conditions stated herein. If you disagree with any of these terms, you must refrain from using this site.

Age Restriction 

Individuals under the age of 18 are prohibited from using this website.

Plexum Data reserves the right to amend or update these Terms at any time. Such changes will be effective immediately upon posting the revised Terms on this page, along with the updated date.

General Conditions 

Below are the key general conditions: 
– Right to Refuse Service: Plexum Data reserves the right to deny services to any individual at its sole discretion, without prior notice. 
– Copyright Responsibility: Data provided by Plexum Data may not be verified for copyright ownership. Users must adhere to applicable copyright laws and take full responsibility for the usage of the provided data. Plexum Data will not be liable for any legal disputes resulting from data misuse. 
– Third-Party Tools: Plexum Data may use third-party tools or services to fulfill your requirements. These tools are neither monitored nor controlled by Plexum Data. Consequently, Plexum Data is not liable for any issues that arise from the use of these tools.

Privacy 

We prioritize user privacy. Please review our Privacy Policy to understand how we collect, use, and disclose your personal information.

Customer Consent 

By using our services, you grant Plexum Data permission to use your name, brand, and logo for marketing purposes, such as showcasing you in a clientele list.

Termination of Services 

This agreement remains in effect unless terminated by either party. You can end this agreement by notifying us that you no longer wish to use our services or by ceasing usage of the site. 
Plexum Data may terminate this agreement without notice if you fail to comply with any term. You remain responsible for any fees or obligations incurred up to the termination date.

Payment, Fees, and Taxes 

You are responsible for timely payment of fees, as outlined in your order (via email, invoice, etc.), including applicable taxes. Plexum Data reserves the right to charge the payment method you’ve provided for any outstanding amounts.

User Data 

– Ownership and Responsibility: All rights to User Data remain with you. Plexum Data does not have the authority to resell User Data. However, aggregated data may be used for improving or marketing services. 
– Legal Compliance: You warrant that your User Data complies with all applicable laws and does not infringe on third-party rights. 
– Backup and Integrity: Users must regularly back up their data and ensure its integrity. 
– Access Permissions: By using our services to retrieve data from third-party systems, you confirm you have the necessary permissions and that such use complies with all applicable terms.

API Usage 

Plexum Data provides API access for programmatic interaction with our services. The use of APIs is governed by these Terms. You are responsible for ensuring compliance with these terms when using or developing tools utilizing our API.

Ownership and Intellectual Property 

Plexum Data retains full ownership of all elements of the Service, including software, APIs, visual content graphs design, information, data, code, and trademarks. These assets are proprietary to Plexum Data or its affiliates.

Warranties 

Plexum Data provides no guarantees regarding the reliability, accuracy, or availability of its services and content, except as explicitly stated in these Terms.

Indemnification 

You agree to indemnify and hold harmless Plexum Data, its subsidiaries, employees, directors, contractors and affiliates from any claims, including legal fees, arising from your breach of these Terms or violation of applicable laws.

Additional Provisions 

– Waiver: Failure to enforce any part of these Terms does not constitute a waiver. 
– Severability: If any clause is found to be invalid or unenforceable, the remaining clauses shall remain effective. 
– Entire Agreement: These Terms constitute the entire agreement between you and Plexum Data, superseding prior agreements. 

Governing Law 

These Terms are governed by the laws of England and Wales.

Refund Policy 

If you have concerns regarding the service provided, please report them to the assigned project coordinator or technical lead. If unresolved, escalate the issue to your account manager. If still unresolved, contact us at hello@plexumdata.com with a detailed description of your concern. 
Refund decisions, whether partial or full, are at the discretion of Plexum Data’s management. When requesting a refund, please provide a reason to help us address potential issues and improve our services.